Returns & Exchanges
At Schwartz & von Halen, we want you to be perfectly satisfied with your new gloves, which is why we offer a 60-day return policy for any size exchange or full refund. Please ensure items are returned in their original condition and packaging to qualify for processing.
Return Process
- 1.Register Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Place the unworn gloves in their original luxury packaging and include the completed return form inside the shipping box.
- 3.Ship the Item
Attach the provided prepaid shipping label to the outside of your package and drop it off at your nearest authorized carrier location.
- 4.Receive Refund or Exchange
Once our warehouse inspects the returned items, we will process your refund to the original payment method or ship your new size within 3-5 business days.